Publisher/Host

The website www.caudalie.com (hereafter referred to as "The Site") is published and hosted by the CAUDALIE company, a simplified joint-stock company (SAS) with share capital of 1,010,300 euros, having its headquarters at 6 Place de Narvik – 75008 PARIS, registered at the Paris Trade and Companies Register under no. 398 360 123.

Individual VAT number: FR 29 398 360 123
Publishing Manager: Stéphane Enouf
Contact: by emailing europe@caudalie.com or by telephoning 00 33 (0)2 38 81 22 72

Applicable law

The Site and the present legal statement are subject to French law.

Intellectual property rights covering the Site

The Site is an intellectual work protected by intellectual property law. The Site and each of its component elements (such as brands, logos, photographs, images, illustrations, texts, video clips, etc.) are the exclusive property of Caudalie, which alone is authorized to make use of the related intellectual property rights and personality rights, and which does not grant any license nor any other right except for the right to visit the site.
Reproduction of any document published on the site is allowed for information purposes only, for strictly private, personal use. Any reproduction or representation of the site, whether total or partial, or of any of its component elements, on any type of support and in any form whatsoever, for other purposes, and notably for commercial use, is expressly forbidden.
All requests for authorization must be sent to the following address: CAUDALIE - 6, Place de Narvik 75008 Paris, FRANCE. Unauthorized use of any kind constitutes an infringement giving rise to penal sanctions.

Use of the site

Caudalie will make all efforts to keep the content of the Site up to date and to provide Users with precise information. Caudalie cannot, however, guarantee the exactness, precision or exhaustiveness of the data included on the Site. Caudalie accepts no responsibility for any inaccuracy or omission concerning the data available on the Site, as well as for any damages resulting from fraudulent intrusion by a third party leading to a modification of said data. Any errors or omissions should be reported to the following address: CAUDALIE - 6, Place de Narvik 75008 Paris, FRANCE.

Site access

Caudalie will make all efforts to keep the Site accessible, but accepts no obligation to achieve this goal. It is expressly stated that, for purposes of maintenance, updates, and any other reason, notably technical, access to the Site may be interrupted. Caudalie is in no way responsible for these interruptions and the consequences they may have for the User.

Cookies

Caudalie may install a cookie in the User's computer, following their agreement, which will enable them to be identified. A cookie is a small computer file stored on the computer's hard disk. It records information concerning the computer User's browsing on the Site (pages visited, date, time and duration of the visit). Caudalie only uses cookies to personalise the service offered to the User. They can in no way damage the data on the computer. The User is informed that they have the possibility and means to object to cookies being placed in the Cookie Charter by disactivating this function in their browser program. The User can continue to access the Site even when this function is disabled.

Hypertext links installed on the Site

The hypertexts links installed on the Site will take the User to the Internet sites of various partners. It is expressly stated that Caudalie has not verified all the sites which may be connected to its own, nor the content and information found thereon, and consequently refuses any and all responsibility for the content, advertising, products or services available on these sites and for the use made thereof by the User. Visits to these sites by the User are his/her own responsibility. Hypertext links to the Site may only be created with prior written authorization from Caudalie. All requests for authorization must be sent to the following address: CAUDALIE - 6, Place de Narvik 75008 Paris, FRANCE. Unauthorized use of any kind constitutes an infringement giving rise to penal sanctions.

Personal data

Caudalie commits to keeping confidential personal information regarding the User that it may collect (particularly through their registration for the newsletter, participation in competitions or purchases on-line). Finally, with the User's consent, Caudalie may transfer data relating to the User to its partners. In compliance with the French information technology and freedom law, Users are hereby informed that they have the right to access, correct, and delete and request non-use of their personal data. To exercise this right, Users must send a letter to the following address: Caudalie – 6 Place de Narvik 75008 Paris or send an e-mail to europe@caudalie.com.

Modification of the statement

Caudalie reserves the right to modify the present Site usage statement at any time, notably to comply with new regulations or legislation or to improve the User's consultation of the Site. Any modifications concerning Site usage will be added to the present statement.

Customer opinions / Caudalie charter

CUSTOMER OPINIONS must not contain email addresses, URLs, telephone numbers, postal addresses, or other information that may identify the user.
The contents of CUSTOMER OPINIONS must not go against the general terms of use of the www.caudalie.com site.

All opinions submitted are read by moderators and are subject to the general terms of use of the CUSTOMER OPINION service. The decision to put your opinion online is at Caudalie's discretion. The opinion will be reviewed within approximately 72 hours.

If you would like to share your opinion with Caudalie on the subject of orders, deliveries, or other concerns, do not submit this opinion by means of the CUSTOMER OPINION service, as it will not be published. However, do not hesitate to contact Customer Service directly at 0207 720 7111 or by email at europe@caudalie.com.

The CUSTOMER OPINION service may not be used as a means of propagating inappropriate content, or content constituting a breach of the peace, an infringement upon another's rights, or an affront to applicable laws and regulations such as, specifically: defamatory and injurious content or messages, a systematic or non-objective critique, content of a violent or pornographic nature, or which is likely to affect the respect of others, the unauthorized use of an individual's or company's name, the total or partial reprinting of content protected under an intellectual property law.

Users are prohibited from using Caudalie's CUSTOMER OPINION service for the purposes of spreading propaganda, canvassing, or proselytizing, for professional, commercial, or political reasons (advertising announcements, "spam" content or references to other products, sales offers, or internet sites...).